We provide 24 – hour support in country. We have emergency plans in place regarding communication and provide training to students on managing risk and emergency situations.
Prior to the departure of a study tour program abroad,students are requested as a priority to register with STEP (USA), Smartraveler (Australia), FCDO (UK), etc. This allows your country’s government to contact students or find them in an emergency – whether it is a natural disaster, civil disturbance or family emergency etc. It may also be used to pass on other information, such as important travel advice and updates.
Your university/collage will also provide you with their own health & safety policies and procedures, as many use risk management vendors
(i.e International SOS, Life Alert, etc).
Our accommodation providers are required to complete our safety assessment which cover’s fire safety arrangements, and general safety including swimming pools and security. All of our accommodation provider’s certify must work and provide as a minimum:
All activities and excursions conform to our own internal guidelines including, if applicable, the completion of relevant activity safety assessment based on the level of risk of the activity.
Our transport supplier’s which we assess the safety assessment which covers the management of vehicle maintenance, emergency procedures and driver hours & fatigue. All transportation suppliers we certify must provide as a minimum:
All road and sea transportation provided as part of a tour complies with regulations set down by the appropriate national regulatory body in the country of operation.
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